EPUB • 3.56MB

First Class eBook - Part B4 [Ed. 2]

EPUB • 3.56MB
eBook • First Class eBook - B4 (Edition 2)

First Class eBook - B4 (Edition 2)

This product is also available as a textbook.

The eight First Class (Edition 2) books collectively cover all sections of SOPEEC's Revised First Class Syllabus (2012; A1, A2, A3, A4, B1, B2, B3, and B4). Edition 2 features an updated layout to assist learning as well as updated colour images to ensure details are clear.

This volume on Business and Workforce Management discusses such topics as:

  • Business Management
  • Contract Management
  • Problem Solving and Decision Making
  • Leadership
  • Communication and Conflict Resolution
  • Labour Relations
  • Recruitment and Employee Development
  • Management Structures and Organization

IMPORTANT NOTEThe current [Ed 2] and previous [Ed. 1.1] First Class books are the only single source set of learning materials approved by both IPECC and SOPEEC to meet the Syllabus and Curriculum standards required to successfully prepare for First Class National Certification Examinations.